Service Status

All times listed are in GMT



Open Issues

  • If you are suffering from issues on IOS devices where your device becomes hot, upgrading to the latest version of IOS and the app should resolve this issue.





Resolved Issues 

  • 28/04 21:50 BST - We're currently experiencing issues that are preventing Android users from being able to update their avatars. The team is working to get a fix out as quickly as possible, thanks for your patience and sorry for the inconvenience.

    29/04 13:50 BST - FYI a fix has been rolled into the latest Android 10.9 beta, please download this to get around the ongoing avatar issues. If you're unable to access the beta, please note that you're still able to change your avatars on

    12/05 - This issue has now been resolved in the latest 10.9 Android release, please upgrade to resolve this problem.


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